“I couldn’t believe the great customer service potential in the pest control industry." Patty found that she enjoyed helping families with serious infestations that often result in sickness. On top of the rewarding work, she soon realized she had built a second family, "I love all of our employees like they are my brothers and sisters - and have established relationships with many customers over the years that I still call family.” It's clear that with Patty at the helm, PMSI has been picked in the Best Picks Book for 2014 and is established as a Quality Pro pest control company for a reason.
Describe yourself in three words:
Motivated, excited, caring
What do you consider your greatest professional achievement?
I expanded the company into Garrett County, MD which has been a personal and professional goal for me. I was born and raised there and it feels great to be able to contribute to the well-being of the Garrett County community. I have also sponsored events to promote our business in Garrett County, such as the Autumn Glory festival and the upcoming 2014 ICF World championships for Canoe/Kayak that will take place in Garrett County. It’s great to have a positive presence in my hometown!
What are your professional goals for the next six months?
The next six months will focus on detailed marketing and creating more awareness and exposure to our mold extermination program. Mold is a huge problem and a lot of people are becoming sick and dying due to mold in their homes. People need to be aware that there is a solution and we have it.
How does your company stay connected through social media?
We have our Facebook page which keeps our customers up to date with current specials, seasonal pest problems they may encounter, and information about our company and our employees.
What profession other than yours would you like to attempt?
I have always wanted to open up a coffee and cupcake shop! I have also thought of a small coffee/book store since I love of reading with a cup of coffee in hand.
What website do you visit every day?
I visit Facebook to keep in touch with friends and family, and to see how everyone’s lives are going. Pinterest is amazing, I get tons of recipe and design ideas from there and its fun to find things I would never have thought of myself! I also enjoy women2.com- it has tons of great articles for businesswomen, and gives lots of great advice for women trying to start up their own businesses.
What is your favorite drink- and where can you find it in NOVA?
I am a coffee girl at heart; I can’t function without my daily dose of Starbucks, but I do love Market Street Coffee Shop in Purcellville. It’s warm and cozy, just how I like it! I like any drink with caramel in it!
What are your top 3 favorite people/places/things in NOVA?
-My favorite restaurant is Palios in Leesburg, their food is incredible and the atmosphere is cozy and romantic.
-For a quick moment of relaxation, I enjoy Elizabeth Arden Red Door Spa in Reston/Fairfax. They have an excellent staff and you feel refreshed and ready for the next day when you leave there after a massage or facial.
-My favorite people are Holly Chapple of Chapel Designers and Christie McQuire from Events in the City. We have become friends after the planning of my daughter’s wedding last year. These two ladies are the definition of amazing, in both work ethic and spirit. They will be involved in planning every party for the rest of my life!
What is your goal for retirement?
Retirement is so far away that I can’t really imagine it yet. Eventually, my plan is to own a beach home and work from there part time while my children run the company full time. Until then, I will continue to push forward to maintain a successful business for my entire family to enjoy.
Do you have any advice for women who would like to start their own company?
Everything starts with a dream. I say, GO FOR IT. I am a true believer in passion and drive, and having a mother who was passionate and driven has taught me that successful women are known to get what they want with these qualities. My advice is to create a plan, stick to it, and surround yourself with great supporters and lots of coffee!